Quality Policy & Objectives

Exceeding Expectations

The Hemisphere GNSS total quality commitment is to provide its customers with products and services that consistently meet or exceed their expectations. Beginning with Hemisphere’s executive leadership, all employees are committed to total quality excellence and to the overall improvement of its quality management system.

Hemisphere’s quality focus is on its customers. Hemisphere strives to improve the overall quality of its products and services using four (4) key objectives:

1

On-time delivery of 95% or greater

2

Not less than ‘above expectations’ on customer satisfaction ratings

3

Reduction of non-conforming material by monitoring trends, product types, and suppliers

4

Using customer satisfaction surveys Hemisphere tracks, reviews, and reports customer satisfaction of sales, products, technologies, and technical support

Environmental Social Responsibility

Putting the Planet First

Conflict Minerals Statement

Conflict minerals are Tin, Tungsten, Tantalum, and Gold, known as the 3TGs. They are mined from conflict regions that use child labour and/or human trafficking to perpetuate war through the purchase of weapons from the funds and proceeds. The known region of conflict minerals is the Democratic Republic of the Congo and its surrounding countries.

Using the CMRT (Conflict Minerals Reporting Template) developed by the Responsible Minerals Initiative, Hemisphere works closely with its suppliers and vendors to ensure the smelters used for the minerals in the manufacturing of our products come from approved sources.

REACH Statement

The REACH (Registration, Evaluation, Authorization, and restriction of CHemicals) regulation came into force on June 1, 2007 ((EC) No. 1907/2006) to regulate chemical substances entering the European Union (EU).

The ECHA (European CHemicals Agency) publishes a candidate list of SVHC (Substances of Very High Concern). The original candidate list published in 2008 contained 14 substances. Having grown significantly through the years, the current list of substances has increased to 197 and is continually growing.

Articles are tested against the published ECHA candidate list. An article is defined by REACH as: “an object which during production is given a special shape, surface, or design which determines its function to a greater degree than does its chemical composition.” Hemisphere’s products fall under the definition of an article.

Hemisphere, its channel network, and its OEM (original equipment manufacturer) customers import and export products to/from the EU. Importers of articles into the EU must notify the ECHA if their article contains a substance on the candidate list above the reporting limit. This obligation applies if the substance present is above 0.1% (w/w) and its quantities in the articles are above 1 tonne in total per year, per company.

Hemisphere does not manufacture chemical substances. Our articles, such as GNSS antennas, receivers, boards, modules, and cables, which are placed in the EU, are evaluated against the SVHC. Through the collection of data and/or testing, we work closely with our suppliers and vendors to ensure the components in our articles are compliant with the SVHC.

RoHS Statement

Directive 2002/95/EC, also known as the RoHS (Restriction of Hazardous Substances) directive, was adopted in February 2003 and took effect on July 1, 2006. The directive lists 6 restricted substances in the manufacturing of electronic and electrical equipment for the safety of humans, animals, and the environment. The substances restricted under RoHS are lead (Pb), mercury (Hg), cadmium (Cd), hexavalent chromium (CrVI), polybrominated biphenyls (PBB), and polybrominated diphenyl ethers (PBDE).

On July 21, 2011, under Directive 2011/65/EU, RoHS became law. The directive was amended ((EU) 2015/863) to include an additional 4 phthalate substances (DEHP, BBP, BBP, DIBP), bringing the list of the original 6 substances to 10.

By testing and/or the collection of data, Hemisphere works closely with its suppliers and vendors to ensure the components in our products meet the RoHS directive.

Certifications

 | Size: 69 KB 17th Feb 2019 A101 - EU Declaration of Conformity - DoC 014-17  | Size: 92 KB 17th Feb 2019 A21 - EU Declaration of Conformity - DoC 005-18  | Size: 99 KB 17th Feb 2019 A222 - EU Declaration of Conformity - DoC 001-19  | Size: 120 KB 17th Feb 2019 A25 & A45 - EU Declaration of Conformity - DoC 015-17  | Size: 69 KB 17th Feb 2019 A325 - EU Declaration of Conformity - DoC 003-17  | Size: 125 KB 19th Feb 2019 A326 & AtlasLink - EU Declaration of Conformity - DoC 002-17  | Size: 65 KB 17th Feb 2019 A42 - EU Declaration of Conformity - DoC 12-17  | Size: 127 KB 17th Feb 2019 A43 - EU Declaration of Conformity - DoC 013-17  | Size: 131 KB 17th Feb 2019 H200 - EU Declaration of Conformity - DoC 014-18  | Size: 123 KB 17th Feb 2019 H220 - EU Declaration of Conformity - DoC 015-18  | Size: 127 KB 17th Feb 2019 H328 - EU Declaration of Conformity - DoC 001-18  | Size: 2 MB 16th Feb 2019 ISO 9001:2015 Certificate  | Size: 116 KB 17th Feb 2019 LX-3 - EU Declaration of Conformity - DoC 003-18  | Size: 149 KB 17th Feb 2019 MED - Module B Certificate - V103 & V113 - 17-111345  | Size: 131 KB 17th Feb 2019 MED - Module B Certificate - V123 & V133 - 18-111647  | Size: 140 KB 17th Feb 2019 MED - Module D Certificate - 17-111343  | Size: 159 KB 17th Feb 2019 MED - Module D Certificate - 17-111343b  | Size: 114 KB 17th Feb 2019 P206 & P207 - EU Declaration of Conformity - DoC 008-18  | Size: 125 KB 17th Feb 2019 P326 & P327 - EU Declaration of Conformity - DoC 002-18  | Size: 124 KB 17th Feb 2019 R330u - EU Declaration of Conformity - DoC 007-17  | Size: 116 KB 17th Feb 2019 RED - Module B Certificate - SBX-4 - 19-110219  | Size: 59 KB 17th Feb 2019 S321 - EU Declaration of Conformity - DoC 016-17  | Size: 142 KB 17th Feb 2019 SBX-4 - EU Declaration of Conformity - DoC 002-19  | Size: 120 KB 17th Feb 2019 V102 - EU Declaration of Conformity - DoC 005-17  | Size: 133 KB 19th Feb 2019 V103 & V113 - EU Declaration of Conformity - DoC 006-17  | Size: 121 KB 17th Feb 2019 V104 - EU Declaration of Conformity - DoC 004-17  | Size: 94 KB 17th Feb 2019 V123 & V133 RED - EU Declaration of Conformity - DoC 010-18  | Size: 41 KB 17th Feb 2019 V123 & V133 Wheelmark - EU Declaration of Conformity - DoC 021-18  | Size: 42 KB 17th Feb 2019 V1x3u IMO - EU Declaration of Conformity - DoC 017-17  | Size: 115 KB 25th Apr 2019 V500 - EU Declaration of Conformity - DoC 005-19  | Size: 120 KB 8th May 2019 VR500 - EU Declaration of Conformity - DoC 009-19  | Size: 129 KB 17th Feb 2019 VS330u - EU Declaration of Conformity - DoC 008-17
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